New Product Updates

New York License Verification

This feature automates the verification of professional licenses for the state of New York, enhancing credentialing efficiency. This process functions in a similar manner to the existing Florida DEA license verification.

To verify licenses in New York, the fields for "License Type" and "Specific License" must be filled before running the automation. to verify provider licenses. 

Renew Professional Liability Insurance Faster

Renewing a provider's Professional Liability Insurance is now easier than ever! Simply:

1. Click the "Renew" button.

2. Update the start and expiration dates.

All other fields will remain the same, eliminating redundant data entry, saving you time, and reducing errors.

May 2024


User Preferences - Documents & Policies

This brand new feature allows you to save your preferred document table configurations, giving you quick access to your most important information every time you enter the Documents & Policies module. 

With a single click, you can save your filtering and sorting preferences, resulting in a personalized view tailored to your needs.

You can also revert to the default preferences with a single click to restore the original settings, offering flexibility without complexity.

Colorado License Verification

This feature automates the verification of professional licenses for the state of Colorado, significantly enhancing credentialing efficiency. This process functions in a similar manner to the existing Florida DEA license verification.

This verification automation process does not support Emergency Medical Professionals (EMT and Paramedics) in Colorado, so we have added a banner on the verifications tab to alert you of this. The "user notes" section has been moved to the verifications page to consolidate provider's verification information on one page.

April 2024


New NBCC- and NASW-Approved CE Credits

Healthcare professionals can complete more than eight hours of NBCC- and/or NASW-approved* courses covering various mental and behavioral health topics. These courses can count towards required CEs for licensure renewal for social workers and mental/behavioral health counselors in all states that accept NBCC- and NASW-approved credit.

To easily locate NBCC- and NASW-approved courses, simply search for "NBCC" or "NASW" in the course library. Should you choose not to assign the courses directly, please ensure that the "self-assign" feature is enabled for providers to access them. You can manage this setting under Organization Management > Company Settings > Modules.

California License Verification

MedTrainer now offers automated California professional license verification as part of our credentialing software. A few updates have been made for California compared to automated verifications in other states. When completing verifications for California, you'll see a new tool tips section. The tool tips section includes: 



A message will pop up when there are multiple matches found for a name, allowing you to select the correct provider.


Additionally, the following fields will have their labels updated:


This verification automation process in California does not support Certified Nursing Aides (CNA), Emergency Medical Professionals (EMP), Massage Therapist (MT), Home Health Aide/Community Health Worker (HHA-CHW), and Nursing Home Administrators (NHA). A banner has been added on the verifications tab to alert you of this.

April 2024

April 2024


Complete DEA Verifications 10x Faster

In-app DEA verifications have been improved to significantly speed up the process time by automatically uploading the necessary documents to the provider profile. 

Save time while gaining peace of mind with a simplified process of managing professional verifications. MedTrainer centralizes verifications in the provider profile, complete with attached documents and automated reminders for upcoming verification expirations.

Signing Groups for Multiple Signatures

Signing groups are now available in Documents & Policies, enabling you to send a document to a group of people for signature with just one person required to sign. Once this person assumes the role of primary approver and signs, email notifications will be sent to the remaining members informing them that the document has been officially signed. This makes privileging and appointment approvals a breeze! 


Other signature options already available include:



External users in signing groups cannot interact with forms and collect responses, so they cannot fill out forms or provide their own information unless they are internal users.


April 2024

Enrollment Locations Pivot Table

We've added a new pivot table for enrollments that displays enrollments as rows and the locations linked to them as columns.

This pivot table provides visibility to know if the enrollment has been linked to the location indicated or not.

April 2024

March 2024



Conversations Dataset - Incident Reports

Introducing the new conversation section on incident reports. This section showcases all the comments and discussions surrounding each incident and who has reviewed the incident, making transparency simple and leaving you with confidence when an audit comes around. 

March 2024

Lines of Business

A Lines of Business (LOB) section has been added into enrollment applications so that you are able to immediately view which payer (Medicare, Medicaid, Commercial Types) is used in each enrollment application.  

On a provider's enrollment details page, there's now a "Set Products" button in the Lines of Business section. By clicking on that button, you are able to select the required payer for the lines of business and add an effective date for the payer you selected.

March 2024


Reassign in Assignment Process - CPR

This feature is for reassigning CPR courses. When you assign a staff member who has already been assigned, a pop-up shows their completion status. You can then choose whether to reassign the course. Notifications also show your remaining credits for course assignments.

February 2024

Prevent Reassigning Courses

Administrators can now easily reassign courses to multiple users all at once, as well as identify employees who have already been assigned a course recently. For premium courses, such as CPR/BLS, this feature can save you from unnecessary costs and confusion.

This new capability provides administrators with three convenient options:


February 2024

Launch Courses From Email

Through the "Take Now" button in the course assignment email, users can now go straight to their assigned course, allowing for optimization in the course-taking process. This feature is available for all MedTrainer single-chapter courses. 


February 2024



Override Fields - Incident Reporting

This has been a highly requested feature and we're pleased to announce that four new override fields have been added into MedTrainer Incident Reports. The override fields make it easy to change incorrect information, while still keeping the data originally submitted. 

The new fields are: Override Location, Override Department, Override Incident Type, and Override Incident Subtype. 

With these fields you can easily uphold accuracy and enforce compliance, ensuring that your organization is transparent, accountable and prepared for regulatory purposes and audits. 

For more details, you can consult the user guide.

February 2024

Drag-and-Drop Bulk Uploads

New bulk document upload makes adding any number of documents into the system super easy. In the past, loading documents was time consuming, but we heard you and upgraded. Combined with drag-and-drop functionality, you are now able to upload large volumes of documents at once with a single action.

How to do it?


February 2024

Privileges & Appointments

We have a brand new section on the MedTrainer platform that centralizes all of your staff's internal privileging appointments in one place. By attaching a provider's credentialing packet* to their appointments, the new Privileges and Appointments section makes it easy for you to view and track the appointments your providers have inside and outside MedTrainer.

The capabilities this feature provides administrators include:

How To Access It:

1. Log into your MedTrainer account: https://lms.medtrainer.com/

2. Navigate to the mt | credentialing menu and click on the Privileges and appointments module.

*You have the capability to attach a credentialing packet for any new providers added to the platform. However, in this release, it's important to note that any providers currently on the MedTrainer platform will not have their credentialing packet automatically attached within the Privileges and Appointments section. 

February 2024

New Fields in Massive Enrollment Applications

State, enrollment NPI, and location fields are now available to facilitate efficiency in completing multiple enrollment applications.

Your current process for completing these applications remains unchanged, the introduction of these new fields is designed to save you valuable time by providing readily accessible and standardized information fields.

February 2024

Florida Verification Automation

Florida license verifications can now be completed automatically on the MedTrainer platform, similar to the automated DEA license verification process. This can be done when you add a provider to MedTrainer, or you can choose to initiate the verification process manually for any state whenever needed.

Our automated verification process not only ensures accuracy but also saves valuable credentialing time. It automatically validates the license and adds necessary data to the platform, freeing up more time for increased productivity in other aspects of your work.

Stay tuned for more states coming soon.

*FL ABA licenses cannot be automated.


February 2024

Customize & Save Enrollment Dashboards

Customize your dashboards specific to your needs to prioritize information most valuable to your organization. 

Utilize widgets and relevant metrics to display your data. Additionally, dashboards can now be saved and referenced for future use.


Streamline your Business Entities

The new business entities feature allows grouping providers by NPI and TIN under business entities instead of just by location.


How's it changing?

We've gathered all the essential details about each organization's entity in one convenient spot – the "business entity main page." Here, you'll get a close-up view, including vital info like locations, org NPI, tax IDs, and more, so you don't have to look around different areas.

What you need to know:


February 2024

Delete Mandatory Provider Verification

When credentialing providers, you are now able to rectify errors, update outdated information, and remove irrelevant verifications with the newly added "Delete Mandatory Verifications" functionality. 

What's new?

You can now remove a mandatory verification from a provider’s profile. This is possible even if a verification has been set from the locations module. If you remove verifications from the location module, this will only impact newly assigned providers. The verification templates of your current providers will be unaffected. You can still assign verifications to providers from the locations module in the same process you currently use.

Important note

This improvement has also led to the previously available "Not Applicable" option being removed (since its purpose was to remove a verification).


February 2024

“Comments” Field in provider profile

We're excited to introduce a new feature – the "Comments" field in provider profiles. This enhancement provides the ability to easily keep track of upcoming tasks and pending steps when credentialing providers.

How to Use this Feature:

February 2024

In-App Reports - Pivot Data Sets

We're excited to introduce a valuable enhancement to our in-app reports – Pivot Data Sets. This feature empowers administrators to explore data in a more summarized and insightful manner by adding pivot columns and pivot values.

Key Features:


February 2024

Filter Chips


February 2024

Org NPI Catalog 

Introducing our new Org NPI catalog! Experience seamless credentialing with accurate provider data, expedited processing, compliance, and enhanced patient care quality.

This menu is available under Organization management, when accessed it will display the Company’s Org NPI catalog table.

The screen has the following elements:


February 2024

New Supervising Physician Field in Provider Profile

A new supervising physician field has been added to the MedTrainer Credentialing provider profile. Using this field, you can easily report on supervising physicians and ensure credentials are up to date.

Here are three ways to fill in this info in “Practice Information”


November 2023 

Create Enrollment Applications Faster

Save time by creating multiple enrollments simultaneously with the same basic enrollment information, such as state, location, and insurances, eliminating the need for repetitive data entry.

Provider information will auto-populate when creating an enrollment application from the provider profile to ensure consistency and accuracy throughout the enrollment process, reducing the margin for error.

There are two places where you can create mass enrollments: 

View the user guide

November 2023


Effortless Document Signatures, Anytime, Anywhere

Collect multiple signatures and initials from both internal and external users on a single document, all in a mobile-friendly format. No more cumbersome paperwork or endless back-and-forth emails for approvals!

New Steps To Gather Signatures:

Similar to our signatures feature prior, multi-signatures will work for PDFs, Word (.doc, .docx) and images (png, jpeg, jpg). 


From creation to completion and signatures, to back to editing, do all of your documents or policies within MedTrainer with our easy Docs Editor.

October 2023 

Find What's Important Faster with Subfolders

Simplify your document management with these new features.

Subfolders

Easily categorize and locate files even with a large volume of documents by creating folders inside of folders. Subfolders help maintain a cleaner and more manageable document management system, reducing the risk of misplacing or losing critical files.

Uploading

Have a file on your desktop you want to upload? Easily click and drag the file to your MedTrainer folder to begin uploading.

Multi-Select

Easily organize. Move multiple documents to another folder at the same time. Select 2 or more files, click the move button in the toolbar, and select which folder to move them to. 

Categories

Categories are now available across all folders providing you with a consistent and streamlined way to categorize and filter your documents, regardless of where they are stored. *You may see multiple categories if you had the same category in different folders previously.


November 2023 

Elevate Your Pharmacy Team's Expertise with ACPE-Approved Courses

View the list of available courses and assign them to staff or enable self-assign.  

August 2023 

New Course Approvals

ANCC and Florida Board of Nursing

MedTrainer offers 26 hours of CE courses that meet nursing CE requirements for renewals. All courses for nurse licenses in Florida meet ANCC requirements.

Add the search term "Florida Board of Nursing" in the CE Library to see FBN approved courses.

National Association of Long-Term Care Administrator Boards

MedTrainer is approved by NAB to offer 18 courses totaling 13.5hrs of Continuing Education Credits. These approved courses can be used by Long Term Care Administrators who work in nursing homes, assisted living, and home and community-based facilities.

Search for "National Association of Long Term Care"  in the Course Library.

Explore Past Product Updates

Integrations

Take control of your technology stack and watch your productivity soar

Say goodbye to manual processes, data duplication, and frustration. With MedTrainer integrations, you can streamline your workflow and access your employee data in one place.

Reach out to your Customer Success Manager to learn more.

October 2023 

Find What's Important Faster with Subfolders

Simplify your document management with these new features.

Subfolders

Easily categorize and locate files even with a large volume of documents by creating folders inside of folders. Subfolders help maintain a cleaner and more manageable document management system, reducing the risk of misplacing or losing critical files.

Uploading

Have a file on your desktop you want to upload? Easily click and drag the file to your MedTrainer folder to begin uploading.

Multi-Select

Easily organize. Move multiple documents to another folder at the same time. Select 2 or more files, click the move button in the toolbar, and select which folder to move them to. 

Categories

Categories are now available across all folders providing you with a consistent and streamlined way to categorize and filter your documents, regardless of where they are stored. *You may see multiple categories if you had the same category in different folders previously.